Frequently Asked Questions

Everything you need to know about shopping with GHOST.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are processed within 5 business days of receipt.

How do I determine my size?

Each product page features a detailed size guide. We recommend measuring your favorite garment at home and comparing it to our specifications for the perfect fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

GHOST is committed to ethical fashion. We use organic cotton, recycled polyester, and work exclusively with certified fair-trade manufacturers.

Can I change or cancel my order?

Orders can be modified or canceled within 60 minutes of placement. Please contact our support team immediately via live chat for urgent requests.